One
of the most contentious issues between towing companies and the public is how
much to charge. Article after article is written about the constant battle of
towing companies fighting to get fair fees, and the public screaming that they
are being ripped off.
Both
sides are right some of the time. The problem is a handful of unscrupulous
companies make the vast majority of towers with fair rates look bad. It puts a
shadow of negativity on the whole industry.
The
other problem is that a tow company cannot work for free or wages that do not
allow them to make a living. That is why I say most towers have to charge a
rate that covers their expenses and leaves them enough profit to live on.
We
have a couple of options here.
1. Go on fighting it out in a battle between city
governments, the press, and the towing companies
2. Make an effort to have a set amount that towers and the
community can live with.
I choose #2......Easier said then done
I read in the Seattle Times that the State of Washington
has decided on rates. The intention behind this action, which is documented in a Seattle Times
article, is a start. Unfortunately, The State of Washington has picked a fee determination process which still keeps rates very high. But at least the issue is not being ignored. Hopefully a fair number will eventually emerge from this process.
Ignoring the issue is the worst possible course of (non)action for a municipality. I commend the states that are trying to move
the discussion forward. Eventually a process will emerge that regulates fair rates. Hopefully sooner than later.
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I am not sure if the state is setting prices for all tows or, just companies that have contract with the state. If it is for all companies this will end up in court right away. How can the state dictate the price a private company charges? Can the state price fix attorney fees? Or how much a mechanic charges? NO so why should the state be able to set prices for the tow industry. Even if they try and set fees for a ppi. We are talking about two private companies doing business with one an other why should the state be involved?
ReplyDeleteDear Annonymous,
DeleteThe state regulates many things and you should be active with your state if you care to do more than speculate. Maybe you should start with your state towing association if they have one. I can see by your post that you are perhaps new to the industry. Good luck to you, you have a lot to learn. Every state is different and the answers you need are probably different than what you will see posted here.
Towing companies are like lawyers. You absolutely hate when are looking for you, but whenever you need them they're a gift from heaven. Now I know both how to find a good towing truck and find key parts to repair my truck.
ReplyDeleteThis my issue with my customers every day ,fighitng to get fair rate .
ReplyDelete