Roadshow: Free tow-truck service gets rave reviews - San Jose Mercury News
Q I had a blowout on Interstate 880 recently and (understatement) it was a dangerous situation. I called AAA, which said it would respond in 20 to 30 minutes. Then within moments, a white tow truck pulled up, a guy jumped out, gave me a pamphlet and asked me if I wanted my tire changed for free. I was suspicious since he kept pushing the free part and thought it had to be some sort of scam.
I said no thanks several times until he backed his truck up and stayed a few hundred feet behind me. Over the next 30 minutes while I waited for AAA in the heat, I read the pamphlet and found out that the guy was totally legitimate and that this was the Freeway Service Patrol -- something I had never heard of before. I would have been off the road immediately instead of sitting there while cars flew by at 70-90 mph. When AAA arrived, the FSP truck pulled back onto the freeway and honked nicely. He waited to make sure someone arrived before leaving.
I would have accepted the aid gratefully if I knew that it was legit. Can you let others know about this free roadside service? None of my co-workers had heard about this service either.
Cassie Bailey
San Jose
A Oh, I have, and I will again. But first "...
Q The other day my boat trailer tire shredded and I had to stop on the Luther Gibson Freeway north
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of the Benicia Bridge. I pulled over to the shoulder, and within five minutes an FSP truck arrived to change the tire for me. Free of charge! This patrol is sponsored by the CHP, Caltrans and Metropolitan Transportation Commission. I lucked out! A big THANKS to this service.
Gordon Huntze
San Jose
A The FSP involves 83 trucks that rove about 550 miles of Bay Area freeways looking for stalls and crashes with the goal of getting help to motorists as fast as possible. They operate primarily during morning and afternoon commute hours. Weekend service is provided in Napa, as well as seasonally along Highway 17.
The FSP tow trucks are equipped for nearly any contingency. Drivers carry standard auto repair and towing equipment, 5 gallons of diesel fuel, 5 gallons of unleaded gasoline and 5 gallons of water.
The program costs about $7 million a year. Trucks have an automatic vehicle location system that enables CHP and Caltrans to monitor their location and improve dispatching efficiency. Financing comes through a combination of federal, state and local dollars, including a $1 annual vehicle registration fee in the nine Bay Area counties.
An FSP beat will be added on I-280 between Highway 92 and Highway 85 in July. And new equipment and trucks will be added along I-880 to better assist big rigs in the East Bay.
Q Now that school is back in session and traffic in the Bay Area has picked up, has the Bay Bridge time-of-day pricing had any impact? I'm sure that traffic drops for a while any time there is an increase in the toll. Since the toll falls from $6 to $4 after 10 a.m., has traffic actually increased between 10 a.m. and noon? Or has traffic just dropped overall due to the toll increase? I predict some drivers might delay their trip if they usually cross shortly before 10 a.m., but that it has virtually no impact earlier or later. I can't see people delaying an 8 a.m. commute to 10 a.m. just to save $2.
Jim Bodwin
Cupertino
A Your prediction is coming true that just before and just after the peak period there are shifts in traffic. But it's too early to gauge the impact of the new tolling policy that went into effect July 1. Ask this question in another month, as traffic should really pick up after the Labor Day weekend. Right now, the big change has been a 32 percent drop in carpooling, as carpoolers now pay a $2.50 toll, where before they crossed free of charge.
Q Have you heard the story about the wrong-way driver on the freeway? Aging lady knows that her absent-minded husband is out driving. She calls him on his (hands-free, of course) cell phone: "Harry, there's a report on the radio about a wrong-way driver on the freeway. I am worried about you." Husband: "Martha, there's hundreds of them."
John Joss
Mountain View
A Thanks for the laugh!
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Showing posts with label Road. Show all posts
Showing posts with label Road. Show all posts
Towing service owners offer safety tips - Benton, IL - Benton Evening News
This is an older article but a great example of simple cheap advertising by doing nothing more than posting tips on your website. The real publicity came when the Benton Evening News picked up the story sending it out to thousands...cost to the towing company: $0
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By Mona Sandefur
Benton Evening News
Posted Jan 16, 2009 @ 05:00 PM
Benton, Ill. —
Temperatures have dropped to their lowest level since Christmas 2004. Those working outdoors or venturing outside have heard repeated urgings to bundle up and wear extra layers of clothing.
Tips for travelers abound. What to carry in vehicles in case of an emergency is available at your fingertips, via the Internet. Stranded motorists waiting for help to arrive are being offered tips, compliments of Shane Cockrum and Chris Sawyer, owners of Ranger Towing and Recovery in Benton.
“We have seen a lot of dangerous situations, particularly on the interstate,” Sawyer said. “One of the first tips we can offer is to have residents program the telephone number of a towing service into their cell phones. This can save a lot of time, especially during an emergency. Be sure to program the telephone numbers of local police departments, or remember to dial 911 in the event of an emergency.
Before a towing service reaches a stranded motorist, there are some safety precautions the motorist should take, he said: “Be sure to turn on your emergency flashers. Try to move your vehicle to the right-hand side of the road out of the direction of traffic. If you are on the left side of a divided highway, this can be a very dangerous place to be but is sometimes unavoidable. Do not leave your vehicle stopped in a traffic lane.”
Cockrum said vehicles should be moved as far away from traffic as possible.
“If possible, make sure you have plenty of room before opening the door of your vehicle,” he said. “You do not want to open the door into oncoming traffic, and you certainly do not want to step into the path of a moving vehicle.
“Be prepared for problem situations at all times, and particularly during extreme cold weather,” Cockrum said. “Keep items in your vehicle such as flashlights, flares, blankets and a first-aid kit. Mobile phones are probably the most valuable safety tool you can carry in the event of an emergency.”
Both Cockrum and Sawyer have prior roadside experience.
“My father, Ron Sawyer, owns Sawyer Trucking in Christopher,” Sawyer said.
Cockrum said he has seen a lot of accidents while performing firefighting duties.
“Too many accidents happen, and most are totally avoidable,” he said. “As with driving, roadside safety is equally important. In the past two years, we have lost a firefighter and construction workers in the area.
“New laws on the books mean drivers are supposed to slow down in accident and construction zones but that does not always happen,” Cockrum said.
“Shib’s Law and Scott’s Law were both passed to protect emergency personnel and construction workers. Scott’s Law, named after Lt. Scott Gillen of the Chicago Fire Department, mandates that when approaching a stationary authorized emergency vehicle, if the vehicle is displaying flashing warning lights, drivers are supposed to proceed with caution. Motorists are supposed to yield the right-of-way by moving to another lane if possible and reducing their speed. This is also called the ‘move over’ law.”
Shib’s Law was named in memory of a Sesser firefighter.
“James G. Miller was a 22-year veteran of the Sesser Fire Protection District,” Sawyer said. “Everyone knew him as Shib. He lost his life at 4:14 a.m. on July 27, 2007, while responding to an emergency call on Interstate 57. Shib’s Law is designed to protect emergency personnel. Both of these laws are designed to protect those who work close to the roadway but we all know that not everyone follows the laws.”
Another law, recently passed, requires emergency personnel to wear reflective clothing.
“Federal law in the United States now requires all personnel working on a federally funded highway to wear a high visibility vest,” Cockrum said. “That law started on Nov. 25, 2008. Firefighters are excluded since the vest does not comply with NFPA regulations. Paramedics, police officers, tow truck operators, and road workers are required by law to wear the reflective vests.”
Cockrum and Sawyer are graduates of Benton Consolidated High School and said the name of the company was a “no-brainer.”
“We both grew up Rangers,” Sawyer said. “Before we started the towing and recovery business, we both wrote out a list of names to call the service. We met the following day and had about five or six names each. On both lists was the name Ranger Towing and Recovery. It just seemed like the right choice.”
Cockrum said both want to do more than just provide towing and recovery service.
“We are members of the community,” he said. “These are our neighbors and friends. We have known people in the communities our whole lives. We want to do more than the average towing service. We will go the extra mile to help our customers.”
Sawyer said Ranger Towing and Recovery is a 24-hour towing and roadside service company.
“We also provide tire changing, will help you if you lock your keys in your vehicle and can winch you out of a ditch,” he said
Towing service owners offer safety tips - Benton, IL - Benton Evening News
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By Mona Sandefur
Benton Evening News
Posted Jan 16, 2009 @ 05:00 PM
Benton, Ill. —
Temperatures have dropped to their lowest level since Christmas 2004. Those working outdoors or venturing outside have heard repeated urgings to bundle up and wear extra layers of clothing.
Tips for travelers abound. What to carry in vehicles in case of an emergency is available at your fingertips, via the Internet. Stranded motorists waiting for help to arrive are being offered tips, compliments of Shane Cockrum and Chris Sawyer, owners of Ranger Towing and Recovery in Benton.
“We have seen a lot of dangerous situations, particularly on the interstate,” Sawyer said. “One of the first tips we can offer is to have residents program the telephone number of a towing service into their cell phones. This can save a lot of time, especially during an emergency. Be sure to program the telephone numbers of local police departments, or remember to dial 911 in the event of an emergency.
Before a towing service reaches a stranded motorist, there are some safety precautions the motorist should take, he said: “Be sure to turn on your emergency flashers. Try to move your vehicle to the right-hand side of the road out of the direction of traffic. If you are on the left side of a divided highway, this can be a very dangerous place to be but is sometimes unavoidable. Do not leave your vehicle stopped in a traffic lane.”
Cockrum said vehicles should be moved as far away from traffic as possible.
“If possible, make sure you have plenty of room before opening the door of your vehicle,” he said. “You do not want to open the door into oncoming traffic, and you certainly do not want to step into the path of a moving vehicle.
“Be prepared for problem situations at all times, and particularly during extreme cold weather,” Cockrum said. “Keep items in your vehicle such as flashlights, flares, blankets and a first-aid kit. Mobile phones are probably the most valuable safety tool you can carry in the event of an emergency.”
Both Cockrum and Sawyer have prior roadside experience.
“My father, Ron Sawyer, owns Sawyer Trucking in Christopher,” Sawyer said.
Cockrum said he has seen a lot of accidents while performing firefighting duties.
“Too many accidents happen, and most are totally avoidable,” he said. “As with driving, roadside safety is equally important. In the past two years, we have lost a firefighter and construction workers in the area.
“New laws on the books mean drivers are supposed to slow down in accident and construction zones but that does not always happen,” Cockrum said.
“Shib’s Law and Scott’s Law were both passed to protect emergency personnel and construction workers. Scott’s Law, named after Lt. Scott Gillen of the Chicago Fire Department, mandates that when approaching a stationary authorized emergency vehicle, if the vehicle is displaying flashing warning lights, drivers are supposed to proceed with caution. Motorists are supposed to yield the right-of-way by moving to another lane if possible and reducing their speed. This is also called the ‘move over’ law.”
Shib’s Law was named in memory of a Sesser firefighter.
“James G. Miller was a 22-year veteran of the Sesser Fire Protection District,” Sawyer said. “Everyone knew him as Shib. He lost his life at 4:14 a.m. on July 27, 2007, while responding to an emergency call on Interstate 57. Shib’s Law is designed to protect emergency personnel. Both of these laws are designed to protect those who work close to the roadway but we all know that not everyone follows the laws.”
Another law, recently passed, requires emergency personnel to wear reflective clothing.
“Federal law in the United States now requires all personnel working on a federally funded highway to wear a high visibility vest,” Cockrum said. “That law started on Nov. 25, 2008. Firefighters are excluded since the vest does not comply with NFPA regulations. Paramedics, police officers, tow truck operators, and road workers are required by law to wear the reflective vests.”
Cockrum and Sawyer are graduates of Benton Consolidated High School and said the name of the company was a “no-brainer.”
“We both grew up Rangers,” Sawyer said. “Before we started the towing and recovery business, we both wrote out a list of names to call the service. We met the following day and had about five or six names each. On both lists was the name Ranger Towing and Recovery. It just seemed like the right choice.”
Cockrum said both want to do more than just provide towing and recovery service.
“We are members of the community,” he said. “These are our neighbors and friends. We have known people in the communities our whole lives. We want to do more than the average towing service. We will go the extra mile to help our customers.”
Sawyer said Ranger Towing and Recovery is a 24-hour towing and roadside service company.
“We also provide tire changing, will help you if you lock your keys in your vehicle and can winch you out of a ditch,” he said
Towing service owners offer safety tips - Benton, IL - Benton Evening News
City to buy towing truck to rid of street obstructions
The Iloilo City government is planning to buy a towing truck to rid the city streets of traffic obstruction.Mayor Jed Patrick Mabilog said a truck will be used to tow away vehicles that obstruct the roads and bring these to the motorpool in San Pedro, Molo.
The site used to be a terminal for southbound jeepneys but was later turned into a parking area for government vehicles and for towed vehicles.
Vehicles that cause traffic congestion should be immediately towed away by authorities, he said.
A growing number of jeepneys and private vehicles in the city has already crowded the main streets, aside from the illegal structures sprouting along the major thoroughfares.
Towing away these illegally parked vehicles and removing the illegal structures along the streets will definitely improve the city’s traffic situation, the mayor said.
Mabilog said the city government will look for funds to buy the towing truck.
The mayor said he will also ask the City Council to increase the towing fee from P50 to P100.
As it is, the towing fee is so small it won’t be able to pay for the gasoline and services of towing companies, he said.
Mabilog said only a handful of towing companies are willing to invest in the city because of the very low towing fee.
He also has ordered the Traffic Management and Enforcement Unit to strictly monitor illegally parked vehicles.
Most private vehicles have a penchant for double parking especially in front of business establishments and even government offices.
This should not be tolerated, Mabilog said.

City to buy towing truck to rid of street obstructions
The site used to be a terminal for southbound jeepneys but was later turned into a parking area for government vehicles and for towed vehicles.
Vehicles that cause traffic congestion should be immediately towed away by authorities, he said.
A growing number of jeepneys and private vehicles in the city has already crowded the main streets, aside from the illegal structures sprouting along the major thoroughfares.
Towing away these illegally parked vehicles and removing the illegal structures along the streets will definitely improve the city’s traffic situation, the mayor said.
Mabilog said the city government will look for funds to buy the towing truck.
The mayor said he will also ask the City Council to increase the towing fee from P50 to P100.
As it is, the towing fee is so small it won’t be able to pay for the gasoline and services of towing companies, he said.
Mabilog said only a handful of towing companies are willing to invest in the city because of the very low towing fee.
He also has ordered the Traffic Management and Enforcement Unit to strictly monitor illegally parked vehicles.
Most private vehicles have a penchant for double parking especially in front of business establishments and even government offices.
This should not be tolerated, Mabilog said.

City to buy towing truck to rid of street obstructions
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